Support Hub

Need assistance or experiencing a technical hurdle? Our dedicated platform support systems are configured to keep your hiring pipelines processing perfectly without disruption.

Frequently Asked Questions (FAQs)

For Job Seekers:

• How do I hide my resume from public indexing?
  Navigate to your account profile settings and toggle your accessibility parameters to "Private" or "Recruiter-Only".
• How do I track active applications?
  Your Job Seeker Dashboard provides a clean process status column mapping your progress instantly.

For Recruiters:

• How long do job posts remain active?
  Standard job postings stay active for 30 days unless manually closed or renewed via the Admin pipeline panel.
• How do I manage multi-member review teams?
  Recruiter suites allow profile administrators to invite team seats under a shared workspace interface.

Contact Support

If you encounter database anomalies, account lookup lockouts, or structural styling display errors, open a support ticket immediately by transmitting a request to our administrative dispatch team at support@jobsmirai.com.